This Privacy Policy explains how Dubstream (“we”, “us”, “our”) collects, uses, and protects information when you use our Services or connect third-party integrations such as Meta or MercadoLibre.
Information We Collect
- Account Data: Information you provide directly, including name, email, password, and company details.
- Integration Credentials: OAuth tokens and permissions granted through third-party platforms so we can deliver automation and analytics features.
- Usage Data: Log data and activity metrics that help us secure and improve the Services.
How We Use Information
We use the information we collect to operate and maintain the Services, provide requested features, deliver customer support, analyze performance, and comply with legal obligations.
Sharing and Disclosure
We do not sell your personal information. We may share data with trusted service providers that help us run the Services (such as hosting, analytics, and support partners) under strict confidentiality commitments. We may also disclose information to comply with the law or protect the rights, property, or safety of Dubstream, our customers, or others.
Data Retention
We retain information as long as necessary to provide the Services and fulfill the purposes described in this policy. You can request deletion of your data by contacting us using the details below.
Your Choices and Controls
You can review and disconnect third-party integrations within your Dubstream account at any time. You may also contact us to access, update, or delete personal information, subject to applicable legal requirements.
Security
We implement administrative, technical, and physical safeguards to protect information. While no system is entirely secure, we continually monitor our defenses and encourage you to protect your account credentials.
International Transfers
Information may be processed in countries where we or our service providers operate. We implement safeguards to ensure your data receives equivalent protection, regardless of location.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through the Services or by email. Continued use of the Services after the effective date constitutes acceptance of the updated policy.
Contact Us
For privacy questions or requests, contact us at privacy@dubstream.co.